Terms of Service

Last updated: January 9, 2026

Acceptance of Terms

By accessing and using Right Tours Thailand's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Booking and Payment Terms

Reservations

A 10% deposit is required to secure your booking. Full payment is due 30 days before departure for international tours and 14 days for domestic tours.

Payment Methods

We accept major credit cards, bank transfers, and other payment methods as specified during booking. All payments are processed securely through our payment partners.

Cancellation Policy

Cancellation Fees

  • More than 60 days: 10% of total cost
  • 31-60 days: 25% of total cost
  • 15-30 days: 50% of total cost
  • Less than 15 days: 100% of total cost

Cancellations must be made in writing. Refunds will be processed within 14 business days after cancellation confirmation.

Travel Requirements

Documentation

Travelers are responsible for ensuring they have valid passports, visas, and any required health documentation. Right Tours Thailand is not responsible for denied entry due to improper documentation.

Health and Safety

Travelers must disclose any medical conditions that may affect their ability to participate in tour activities. We recommend travel insurance for all bookings.

Liability and Insurance

Right Tours Thailand acts as an intermediary between travelers and service providers (hotels, airlines, local operators). We are not liable for:

  • Acts of nature, weather conditions, or natural disasters
  • Political unrest, strikes, or government actions
  • Delays or cancellations by airlines or other transport providers
  • Loss or damage to personal belongings
  • Medical emergencies or accidents during travel

We strongly recommend comprehensive travel insurance to protect against unforeseen circumstances.

Changes to Itinerary

Right Tours Thailand reserves the right to modify itineraries due to circumstances beyond our control. We will make every effort to provide suitable alternatives and will notify travelers as soon as possible of any changes.

Conduct and Behavior

Travelers are expected to conduct themselves in a manner that does not interfere with the enjoyment of other travelers or local communities. Right Tours Thailand reserves the right to terminate services for travelers who engage in inappropriate behavior.

Intellectual Property

All content on our website, including text, images, logos, and itineraries, is the property of Right Tours Thailand and protected by copyright laws. Unauthorized use is prohibited.

Governing Law

These terms are governed by the laws of Thailand. Any disputes will be resolved through arbitration in Bangkok, Thailand.

Contact Information

For questions about these terms or to make changes to your booking:

Right Tours Thailand

Email: support@righttoursthailand.com

Phone: +66 (0) 2-xxx-xxxx

WhatsApp: +66 xx-xxx-xxxx

Address: Bangkok, Thailand

Changes to Terms

Right Tours Thailand reserves the right to modify these terms at any time. Changes will be posted on our website and take effect immediately upon posting.